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var(--nca-border);border-radius:var(--nca-radius-sm);padding:1rem 1.25rem;display:flex;align-items:flex-end;gap:.75rem}.nca-chat-input textarea{flex:1;border:none;resize:none;outline:none;font-size:.88rem;font-family:inherit;background:transparent;min-height:42px;max-height:120px;padding:.5rem 0;line-height:1.5}.nca-chat-input textarea::placeholder{color:#b0b7c3}.nca-chat-send-btn{width:42px;height:42px;border-radius:50%;border:none;background:var(--nca-gold);color:#fff;display:flex;align-items:center;justify-content:center;font-size:1rem;cursor:pointer;flex-shrink:0;transition:background .2s,transform .15s}.nca-chat-send-btn:hover{background:var(--nca-gold-hover);transform:scale(1.05)}.nca-closed-banner{background:#f1f5f9;border:1px solid #e2e8f0;border-radius:var(--nca-radius-sm);padding:1rem 1.5rem;display:flex;align-items:center;gap:.75rem;color:var(--nca-text-muted);font-size:.88rem}.nca-closed-banner i{font-size:1.1rem;opacity:.5}@media(max-width:576px){.nca-chat-area{padding:1rem;max-height:400px}.nca-chat-bubble{max-width:85%}.nca-ticket-info-card{padding:1rem}}:root{--nca-navy: #0b1021;--nca-navy-700: #1a2138;--nca-navy-800: #121729;--nca-navy-900: #070a15;--nca-gold: #5b4dff;--nca-gold-600: #4a3ee6;--nca-gold-200: #c8c2ff;--nca-gold-100: #edecff;--nca-green: #22d3a6;--nca-green-600: #12b48c;--nca-green-100: #ddf7ef;--bg: #f2f4f7;--surface: #ffffff;--surface-2: #f8f9fc;--border: #e6e9f0;--border-2: #dce0ea;--text: #131829;--text-muted: #626b85;--text-faint: #949cb3;--ok: #0ea884;--ok-bg: #e2f7f0;--warn: #cf8a26;--warn-bg: #faf0dd;--bad: #dc2626;--bad-bg: #fbe9e9;--r-xs: 6px;--r-sm: 9px;--r: 12px;--r-lg: 16px;--r-pill: 999px;--sh-1: 0 1px 2px rgba(20, 29, 56, .05), 0 1px 3px rgba(20, 29, 56, .04);--sh-2: 0 4px 14px rgba(20, 29, 56, .07), 0 2px 6px rgba(20, 29, 56, .05);--sh-3: 0 14px 40px rgba(20, 29, 56, .12);--sh-navy: 0 18px 50px rgba(7, 10, 21, .38);--ring: 0 0 0 3px rgba(91, 77, 255, .28);--font: "Sora", system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;--sidebar-w: 252px;--topbar-h: 66px;--nca-radius: 12px;--nca-radius-sm: 9px;--nca-bg: var(--bg);--nca-bg-card: var(--surface);--nca-border: var(--border);--nca-text: var(--text);--nca-text-muted: var(--text-muted)}*{box-sizing:border-box}html,body{margin:0;min-height:100vh;background:var(--bg);color:var(--text);font-family:var(--font);font-size:15px;line-height:1.5;-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility}a{color:inherit}.nca-section-title{font-size:1.45rem;font-weight:700;letter-spacing:-.02em;color:var(--nca-navy);margin:0}.btn{display:inline-flex;align-items:center;justify-content:center;gap:.5rem;font-family:var(--font);font-weight:600;font-size:.92rem;line-height:1;padding:.62rem 1.05rem;border-radius:var(--r-sm);border:1px solid transparent;cursor:pointer;transition:transform .12s ease,box-shadow .16s ease,background .16s ease,border-color .16s ease,color .16s ease;text-decoration:none;white-space:nowrap}.btn:focus-visible{outline:none;box-shadow:var(--ring)}.btn:active{transform:translateY(1px)}.btn:disabled{opacity:.55;cursor:default}.btn-primary{background:var(--nca-gold)!important;border-color:var(--nca-gold)!important;color:#fff!important;box-shadow:0 1px 2px #0b10212e,inset 0 1px #ffffff38}.btn-primary:hover:not(:disabled){background:var(--nca-gold-600)!important;border-color:var(--nca-gold-600)!important;box-shadow:var(--sh-2)}.btn-outline-primary{background:var(--surface)!important;border-color:var(--border-2)!important;color:var(--nca-navy)!important}.btn-outline-primary:hover:not(:disabled){border-color:var(--nca-gold)!important;color:var(--nca-gold-600)!important;background:var(--nca-gold-100)!important}.btn-dark{background:var(--nca-navy)!important;border-color:var(--nca-navy)!important;color:#fff!important}.btn-dark:hover:not(:disabled){background:var(--nca-navy-700)!important}.btn-danger{background:var(--bad);border-color:var(--bad);color:#fff}.btn-danger:hover:not(:disabled){background:#b91c1c}.btn-warning{background:var(--nca-gold);border-color:var(--nca-gold);color:var(--nca-navy)}.btn-sm{padding:.4rem .72rem;font-size:.82rem;border-radius:var(--r-xs)}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--r);box-shadow:var(--sh-1);overflow:hidden}.card-header{padding:1rem 1.25rem;font-weight:600;font-size:.98rem;color:var(--nca-navy);border-bottom:1px solid var(--border);background:var(--surface-2)}.card-body{padding:1.25rem}.form-label{font-weight:600;font-size:.82rem;color:var(--text-muted);margin-bottom:.35rem;display:inline-block}.form-control,.form-select{width:100%;font-family:var(--font);font-size:.95rem;color:var(--text);background:var(--surface);border:1px solid var(--border-2);border-radius:var(--r-sm);padding:.6rem .8rem;transition:border-color .15s ease,box-shadow .15s ease}.form-control::placeholder{color:var(--text-faint)}.form-control:focus,.form-select:focus{outline:none;border-color:var(--nca-gold);box-shadow:var(--ring)}textarea.form-control{line-height:1.5;resize:vertical}.table{width:100%;border-collapse:separate;border-spacing:0;background:var(--surface);border:1px solid var(--border);border-radius:var(--r);overflow:hidden;box-shadow:var(--sh-1)}.table thead th{text-align:left;font-size:.72rem;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:#fff;background:var(--nca-navy);padding:.72rem 1rem;border-bottom:none;position:sticky;top:0;z-index:1}.table tbody td{padding:.8rem 1rem;border-bottom:1px solid var(--border);vertical-align:middle;font-size:.92rem}.table tbody tr:last-child td{border-bottom:none}.table tbody tr{transition:background .12s ease}.table tbody tr:nth-child(2n){background:var(--surface-2)}.table tbody tr:hover{background:var(--nca-gold-100)}.badge{display:inline-flex;align-items:center;gap:.35rem;font-size:.72rem;font-weight:700;letter-spacing:.02em;padding:.28rem .6rem;border-radius:var(--r-pill);line-height:1}.nca-empty-state{border:1px dashed var(--border-2);border-radius:var(--r);background:var(--surface-2);color:var(--text-muted);padding:2.5rem 1.5rem;text-align:center;font-size:.95rem;display:flex;flex-direction:column;align-items:center;gap:.8rem}.nca-empty-state .nca-empty-icon{width:40px;height:40px;color:var(--text-muted);opacity:.4}.nca-empty-state .nca-empty-text,.nca-empty-state p{margin:0}.nca-section{animation:fade-up .35s ease both}@keyframes fade-up{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}.page-head{display:flex;align-items:flex-end;justify-content:space-between;gap:1rem 1.5rem;flex-wrap:wrap;margin-bottom:1.6rem}.page-head-titles{min-width:0}.page-title{font-size:1.6rem;font-weight:700;letter-spacing:-.025em;color:var(--nca-navy);margin:0;line-height:1.15}.page-subtitle{color:var(--text-muted);font-size:.95rem;margin:.4rem 0 0;max-width:72ch}.page-actions{display:flex;align-items:center;gap:.6rem;flex-shrink:0}.kpi-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(165px,1fr));gap:1rem}.kpi{background:var(--surface);border:1px solid var(--border);border-radius:var(--r);box-shadow:var(--sh-1);padding:1.2rem 1.3rem;display:flex;flex-direction:column;gap:.55rem;transition:box-shadow .18s ease,transform .18s ease,border-color .18s ease}.kpi:hover{box-shadow:var(--sh-2);transform:translateY(-2px);border-color:var(--border-2)}.kpi:hover .kpi-icon{background:var(--nca-gold);color:#fff}.kpi-icon{width:40px;height:40px;border-radius:11px;background:var(--nca-gold-100);color:var(--nca-gold-600);display:grid;place-items:center;margin-bottom:.2rem;transition:background .18s ease,color .18s ease}.kpi-icon svg{width:21px;height:21px}.kpi-label{font-size:.72rem;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--text-faint)}.kpi-value{font-size:1.75rem;font-weight:700;color:var(--nca-navy);letter-spacing:-.02em;line-height:1}.kpi-value.sm{font-size:1.05rem;font-weight:600;display:inline-flex;align-items:center;gap:.45rem}.status-dot{display:inline-block;width:8px;height:8px;border-radius:50%;vertical-align:middle;flex-shrink:0}.dot-ok{background:var(--ok)}.dot-warn{background:var(--nca-gold)}.dot-bad{background:var(--bad)}.table-wrap{overflow-x:auto;border-radius:var(--r)}@media(max-width:640px){.table-wrap{overflow-x:visible}.table{border:none;box-shadow:none;background:transparent;border-radius:0}.table thead{display:none}.table tbody tr{display:block;background:var(--surface);border:1px solid var(--border);border-radius:var(--r);box-shadow:var(--sh-1);margin-bottom:.75rem;padding:.15rem .1rem}.table tbody tr:nth-child(2n){background:var(--surface)}.table tbody td{display:flex;align-items:center;justify-content:space-between;gap:1rem;padding:.6rem .9rem;border-bottom:1px solid var(--border);font-size:.95rem;text-align:right}.table tbody tr td:last-child{border-bottom:none}.table tbody td:before{content:attr(data-label);font-weight:600;font-size:.72rem;text-transform:uppercase;letter-spacing:.05em;color:var(--text-muted);text-align:left;flex-shrink:0}.table tbody td:not([data-label]){justify-content:flex-end}.table tbody td:not([data-label]):before{content:none}}.icon-btn{display:inline-grid;place-items:center;width:33px;height:33px;border-radius:8px;border:1px solid var(--border-2);background:var(--surface);color:var(--text-muted);cursor:pointer;text-decoration:none;transition:background .14s ease,color .14s ease,border-color .14s ease}.icon-btn svg{width:16px;height:16px}.icon-btn:hover{border-color:var(--nca-gold);color:var(--nca-gold-600);background:var(--nca-gold-100)}.icon-btn.danger:hover{border-color:#f0c8c4;color:var(--bad);background:var(--bad-bg)}.icon-btn:focus-visible{outline:none;box-shadow:var(--ring)}.menu-wrap{position:relative;display:inline-block}.menu-backdrop{position:fixed;inset:0;z-index:40}.menu{position:absolute;right:0;top:calc(100% + 6px);z-index:50;min-width:214px;background:var(--surface);border:1px solid var(--border);border-radius:var(--r);box-shadow:var(--sh-3);padding:6px;animation:fade-up .16s ease both}.menu-item{display:flex;align-items:center;gap:.6rem;width:100%;padding:.55rem .65rem;border-radius:8px;border:none;background:transparent;color:var(--text);font-family:var(--font);font-size:.92rem;font-weight:500;text-align:left;text-decoration:none;cursor:pointer}.menu-item svg{width:16px;height:16px;color:var(--text-faint);flex-shrink:0}.menu-item:hover:not(:disabled){background:var(--surface-2);color:var(--nca-navy)}.menu-item:hover:not(:disabled) svg{color:var(--nca-gold-600)}.menu-item:disabled{opacity:.45;cursor:default}.menu-item-danger:hover:not(:disabled){background:var(--bad-bg);color:var(--bad)}.menu-item-danger:hover:not(:disabled) svg{color:var(--bad)}.menu-sep{height:1px;background:var(--border);margin:5px 4px}.badge-activa{background:var(--ok-bg);color:var(--ok);box-shadow:inset 0 0 0 1px #15a34a2e}.badge-inactiva{background:#eef1f6;color:var(--text-muted);box-shadow:inset 0 0 0 1px var(--border-2)}.badge-activa:before,.badge-inactiva:before{content:"";width:6px;height:6px;border-radius:50%;flex-shrink:0}.badge-activa:before{background:var(--ok)}.badge-inactiva:before{background:var(--text-faint)}.badge-navy,.badge-rol,.categoria-badge,.rag-fuente,.rag-meta{background:#141d3812;color:var(--nca-navy);box-shadow:inset 0 0 0 1px #141d380f}.rag-fuente,.rag-meta{text-transform:capitalize}*{scrollbar-width:thin;scrollbar-color:var(--border-2) transparent}*::-webkit-scrollbar{width:10px;height:10px}*::-webkit-scrollbar-thumb{background:var(--border-2);border-radius:999px;border:3px solid var(--bg)}*::-webkit-scrollbar-thumb:hover{background:#c7cdda}